PRIVACY POLICY

 

This Privacy Policy describes the personal data collected or generated (processed) when you use AskWhyBook.com (“Site”). It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

 

WHO is Responsible for the Processing of Your Personal Data?

Owner: Marc Gascón

Registered address: 08560 Manlleu (Spain)

Email: ask@askwhybook.com

 

WHAT Personal Data Do We Collect and WHEN?

We ask you for certain personal data to provide you with the products or services you request.

This personal data includes:

  • contact details including name, email, telephone number and shipping, billing address;
  • login and account information, including screen name, password and unique user ID;
  • personal details including gender, hometown, date of birth and purchase history;
  • payment or credit card information;
  • images, photos and videos;
  • data on physical characteristics, including weight, height, and body measurements (apparel size);
  • personal preferences including your wish list as well as marketing and cookie preferences.

 

When interacting with our Sites, certain data is automatically collected from your device or web browser.

 

WHY and HOW Do We Use Your Personal Data?

To Provide the Features of the Sites, Apps, and Services You Request

When you use our Sites, we will use your personal data to provide the requested product or service.  For example, if you make a purchase on AskWhyBook.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

To Communicate Information about our Products, Services, Events and for Other Promotional Purposes

When you consent, we will send you marketing communications and news concerning AskWhyBook.com products, services, events and other promotions.  You can opt-out at any time after you have given your consent.

To Operate, Improve and Maintain our Business, Products and Services

We use the personal data you provide to us to operate our business.  For example, when you make a purchase, we use that information for accounting, audits and other internal functions.  We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Sites.

To Protect Our or Others’ Rights, Property or Safety

We may also use your personal data about how you use our Sites to prevent or detect fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

For General Research and Analysis Purposes

We use data about how our visitors use our Sites and services to understand customer behavior or preferences.  For example, we may use information about how visitors to AskWhyBook.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.

Other Purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

 

SHARING of Your Personal Data

AskWhyBook.com shares your personal data with:

  • Third party service providers processing personal data on AskWhyBook.com’s behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.  When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
  • Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Sites or violations of our Sites; Terms of Use and our policies; (iii) defend ourselves against third party claims; and (iv) assist in fraud prevention or investigation (e.g., counterfeiting).
  • to any other third party where you have provided your consent.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

 

PROTECTION and MANAGEMENT of Your Personal Data

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

International Transfers of your Personal Data

The personal data we collect (or process) in the context of our Sites  will be stored in Spain. Some of the data recipients with whom AskWhyBook.com shares your personal data may be located in countries other than the country in which your personal data originally was collected. The laws in those countries may not provide the same level of data protection compared to the country in which you initially provided your data. Nevertheless, when we transfer your personal data to recipients in other countries we will protect that personal data as described in this privacy policy and in compliance with applicable law.

 

Retention of your Personal Data 

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your AskWhyBook.com account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes).

 

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

If you would like to request a copy of your personal data or exercise any of your other rights, please contact us using the contact details in the “Question and Feedback” section below.

 

COOKIES and Pixel Tags

AskWhyBook.com collects information, which may include personal data, from your browser when you use our Sites. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Sites such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.

Third parties may also collect information via Sites through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

We use cookies and pixel tags to track our customers’ usage of the Sites and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. There are generally three categories of cookies used on our Sites:

  • Functional: These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore our Sites within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
  • Performance: These cookies allow us to improve our Sites’ functionality by tracking usage. In some cases, these cookies improve the speed with which we can process your request and allow us to remember site preferences you have selected. Refusing these cookies may result in poorly-tailored recommendations and slow site performance.
  • Social media and Advertising: Social media cookies offer the possibility to connect you to your social networks and share content from our Sites through social media.  Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond our Sites. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.

 

CHANGES to Our Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices.  This privacy policy was last modified in April 2022.

LEGAL NOTICE

  1. Ownership of the WWW.ASKWHYBOOK.COM domain

In compliance with Law 34/2002 of 11 July on Services of the Information Society and Electronic Commerce (LSSICE in its Spanish initials), Users are informed that the owner of the domain is as follows:

Owner: Marc Gascón

Registered address: 08560 Manlleu (Spain)

Email: ask@askwhybook.com

 

Access to and use of the website confer the status of user of the website (hereinafter, “User”) and entails the acceptance of all the conditions included in this Legal Notice, as well as its modifications, given that AskWhyBook.com reserves the right to carry out, at any time and without the need for prior notice, modifications and updates to the information contained on the website, the settings and presentation thereof and the access terms.

 

Therefore, Users must always read this Legal Notice on each of the occasions on which they access the website, as the terms of use thereof contained in this Legal Notice may be modified. In any case, the mere acts of using and browsing the website will always imply the User’s acceptance, without any reservations whatsoever, of each and every one of the general access conditions and terms of use.

 

  1. Intellectual and industrial property

All content on the website —by way of example, but not limited to: texts, photographs, charts, videos, images, icons, links and other audio-visual or sound contents —is owned by AskWhyBook.com, which, as applicable, has the right to use and exploit them; in this sense, they become works protected by the applicable legislation in force at any time on matters of national and international intellectual and industrial property, as a result of which none of the exploitation rights recognised by current intellectual property law concerning them may be regarded as have been assigned to the Users.

Therefore, upon the basis of intellectual property law and the provisions thereof in force at any time, the total or partial exploitation of any of the contents appearing on the website is strictly prohibited, as is the copying, reproduction, adaptation, modification or transformation of the contents of the website and, when applicable, the distribution and public disclosure of the contents, including the modality of making all or part of them available for commercial purposes, in any format and by any technical means, without the express written authorization of AskWhyBook.com.

The brands, commercial names and distinguishing signs are owned by AskWhyBook.com, in the understanding that access to the website does not attribute any rights to said brands, commercial names and/or distinguishing signs.

Therefore, Users’ mere access to the website implies their agreement to respect the intellectual and industrial property rights owned by AskWhyBook.com.

 

  1. Hyperlinks and/or links

The content existing on the website may include links to other websites managed by third parties, in order to facilitate Users’ access to information exchangeable on the Internet.

AskWhyBook.com cannot be held liable for the existence of links between third parties and other websites unrelated to AskWhyBook.com and links that may be provided via the website having informative purposes for the website Users, but on no account shall they place AskWhyBook.com in the position of guarantor and/or the party offering services and/or information which may be provided to third parties via the links. Therefore, AskWhyBook.com is not liable for any damages caused by the wrongfulness, quality, outdatedness, lack of availability, inaccuracy or uselessness of the contents and/or services of the linked sites, or for any other damages.

Consequently, AskWhyBook.com disclaims any liability for the services and/or information provided on other web pages linked to this website. Users are informed that, in the event that they consider that there exists a linked website with unlawful or inappropriate contents, they may inform AskWhyBook.com by email.

Finally, it is prohibited to introduce hyperlinks for advertising, commercial or associative purposes to websites unrelated to AskWhyBook.com which grant access to the AskWhyBook.com website without its express consent and/or authorization. In the event of their authorization by AskWhyBook.com, the conditions to introduce links from pages to the AskWhyBook.com website will be established.

 

  1. Terms of use of the website

4.1 General

Users acknowledge and accept that access to and use of the website is free and voluntary and is performed under their sole liability.

Therefore, Users undertake to use the website in a proper and lawful manner in accordance with the Law, this Legal Notice and good faith and public order, refraining from using the website in any manner which may prevent, damage or impair their normal functioning or the assets, rights and interests of AskWhyBook.com, its suppliers, other Users or, in general, any third party, or which, in any way, may overload, damage or disable the networks, servers and other hardware and software products and applications of AskWhyBook.com or third parties, as a result of which the Users will be liable to AskWhyBook.com or third parties for any damages which may be caused as a result of a breach of said obligations.

During the use of the website by the User, the following actions—by way of example but not limited to—will also be prohibited and may be modified:

Using computer viruses or any file or program designed to interrupt, damage or limit the functioning of the website, any of the services or networks of AskWhyBook.com or any software, hardware or telecommunications equipment, or damaging or gaining unauthorized access to data or other information belonging to AskWhyBook.com or any third party.

Usurping identities, interfering with or interrupting the service, servers or networks connected to the services or breaching any of the requirements or regulations of the networks connected to the services.
Using false identities and impersonating others in the use of the website or any of its services, as well as the use of passwords and access keys of third parties, or in any other manner.

Falsifying or altering any AskWhyBook.com information.

Entering, storing or disclosing, on or via the website, any information contrary to the law, standards, customs and public order, as well as any material which may be defamatory, offensive, obscene, threatening, xenophobic, an incitement to violence, discriminatory on the basis of race, gender, ideology, religion or which, in any way, infringes upon morality, public order, fundamental rights, public freedoms, honour, privacy or the image of third parties or, in general, the current legislation.

Conducting advertising or commercial activities via the website or using the contents and information to forward advertising or send messages for any other commercial purpose or to collect or store personal third-party data.

Collaborating with a third party to perform any of the conducts indicated above.

4.2 With regard to the contents and the intellectual and industrial property, in addition to those set out in the corresponding section, the following actions will be prohibited:

Reproducing, in any way, even by means of a hyper-link, the website of AskWhyBook.com or any of their contents without the express written authorization of AskWhyBook.com.

Suppressing, evading or manipulating the copyright and other identifying data of the rights of its owners incorporated into the contents, nor the technical protective devices, nor any of the information mechanisms contained in the contents.

Altering, reprogramming, modifying, adapting nor translating the source code of this website.
Any partial or total reproduction of the source code of the website in any format will be regarded as an unauthorized copy.

Reproducing or copying, for private use, any contents which may be regarded as software or a database, in accordance with the current legislation in matters of intellectual property, as well as their public disclosure or delivery to third parties, when such acts necessarily involve their reproduction by the User or a third party.

Introducing, storing or divulging, via the website, any content which infringes intellectual and industrial property rights, trade secrets of third parties or, in general, any content for which, in accordance with the law, there is no right to make it available to third parties.

Collaborating with a third party to perform any of the conducts indicated above.

 

  1. Disclaimer of liability

On no account may AskWhyBook.com be held liable for circumstances including, but not limited to, those listed below, nor for any damages which may arise.

AskWhyBook.com assumes no liability for any delay, deletion, erroneous delivery or failure to save User correspondence or personal settings.

Nor may AskWhyBook.com be held liable for the decisions made upon the basis of the information provided on the website and in the book or the damages caused to the User or third parties as a result of actions based solely on the information obtained on the website and in the book.

AskWhyBook.com reserves the right to refuse to provide the service to any person for whatever reason, and/or to interrupt the service in whole or in part at any time, with or without prior notice.

Use of the website is subject to all the applicable regulations and the Users will be solely liable for the content of their communication via the website.

Access to the website does not entail an obligation on the part of AskWhyBook.com to control the absence of viruses, worms or any other harmful computer elements. The User is responsible, in any case, for the availability of suitable tools for the detection and disinfection of harmful software.

AskWhyBook.com cannot be held liable for damages caused by the computer equipment of Users or third parties during the provision of the service of the website.

AskWhyBook.com makes no guarantee nor accepts liability in any way for damages of any nature which may arise from access to or use of the content or the website or book.

 

Nor may AskWhyBook.com be held liable for:

Potential security errors which may occur due to the use of computers infected by computer viruses;

Use by third parties of elements owned by AskWhyBook.com which confuse its identity;

Infringements of intellectual and industrial property rights by third parties;

Third-party breaches which may affect Users of the AskWhyBook.com website;

The lack of functioning of the website or any of the services for reasons beyond the control of AskWhyBook.com;

The consequences arising from the malfunctioning of the browser or use of non-updated versions thereof;

The existence of viruses or malicious or harmful programs in the contents;

Use which is unlawful, negligent, fraudulent, contrary to the terms of this Legal Notice or good faith and public order of the website or their contents by the Users;

Damages of any kind caused to the User which bring about failures or disconnections in the telecommunications networks, failures of computers or other electronic systems which cause the suspension, cancellation or interruption of the service of the website during their provision or prior to it.

In reference to the contents and services linked via the website, we refer to the provisions of section 3 of this Legal Notice referring to hyper-links and/or links.

 

  1. Queries, complaints and reporting of illegal and inappropriate activities

In the event of any suggestions, queries, complaints or claims, Users may contact AskWhyBook.com at any time via the following communication channels or those determined at a future date:

Email: ask@askwhybook.com

Such communication channels will also be valid for the contact between AskWhyBook.com and any User who has knowledge that linked websites are providing references to pages whose contents or services are illegal, harmful, degrading, violent or contrary to morality.

However, reception by AskWhyBook.com of any correspondence will not imply, in accordance with the provisions of Law 34/2002, effective knowledge of the activities and/or contents indicated by the User as the communicator.

 

  1. Legislation and competent jurisdiction

Each and every clause of this Legal Notice is governed by the national legislation in force at any time for the resolution of any controversy concerning this Legal Notice or the relationship between the parties.

In the event that any conflict or discrepancy arises in the interpretation or application of these legal terms, the courts or tribunals, as applicable, examining the matter shall be those indicated by the applicable legal regulation in matters of competent jurisdiction but, in the event that the User has his or her domicile outside Spain, the two parties submit, expressly waiving any other jurisdiction which may correspond to them, to the Courts and Tribunals of Vic (Barcelona) or, failing them, those of Barcelona.